Quality and Performance Management

The main concepts and topics of the course include definitions of quality and performance management, total quality management, lean, six sigma, statistical process control, and different quality certificates. Those who pass the course will also receive Lean Six Sigma Yellow Belt certification.
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Schedule:

January 2022 - February 2022

Teaching time:

Daytime

Location:

Espoo

Topic:

Operations and supply chain management

Form of learning:

On-campus

Provider:

Aalto University Open University

Level:

Advanced

Credits:

6 By Aalto University (ECTS)

Fee:

€ 90.00

Course description

Learning outcomes

Business success depends on a company's ability to produce  products and services to match customers need. The aim of this course is to familiarize students with concepts and methods in quality and performance management. Further, students will understand the role of quality in  related to all processes and products/services of a company, and to understand that better quality products/services and processes enhance the company's performance and thus improve the company's profitability.

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