Basics of Service Design

The course introduces what service design is and what are its principles.
Image for course subject

Schedule:

November 2021 – December 2021

Teaching time:

Evening

Location:

Online

Topic:

Design and arts

Form of learning:

Online

Provider:

Aalto University Open University

Level:

Intermediate

Credits:

2 By Aalto University (ECTS)

Fee:

€ 30.00

Course description

Content The course first, introduces what service design is and what are its principles. Different service design tools are introduced via design process and tested in practical exercises. Co-design principle is presented in more detail and practiced. Second, the importance of meaning and customer experiences are studied and experienced. Third, service design prototyping is carried out at the workshop thought revising all service design principles. Finally, learnings from the course are visualized in a service design manner. Learning Outcomes - to understand different service design components and dimensions - to get familiar with service design terminology - to distinguish the most common service design tools, and when and how to use them - to practice how to prototype service design concepts

  • Updated:
Share
URL copied!

You might be interested in these

Fundamental courses

Image for course subject

Film History, Lecture 18.10.–22.10.2021

Design and arts

Location:
Online
Espoo
Level:
Fundamentals
Image for course subject

Film History, Lecture 13.12.–17.12.2021

Design and arts

Location:
Online
Espoo
Level:
Fundamentals
Image for course subject

Sarjakuvailmaisun muodot ja käsikirjoittaminen

Design and arts

Location:
Online
Espoo
Level:
Fundamentals
Image for course subject

Sarjakuvan perusteet

Design and arts

Location:
Online
Espoo
Level:
Fundamentals
Image for course subject

Sarjakuvan perusteet

Design and arts

Location:
Online
Espoo
Level:
Fundamentals
Image for course subject

Sarjakuvailmaisun muodot ja käsikirjoittaminen

Design and arts

Location:
Online
Espoo
Level:
Fundamentals

Intermediate courses

Image for course subject

Service Design (Project Course)

Design and arts

Location:
Online
Espoo
Level:
Intermediate
Image for course subject

Elokuvailmaisun narratiiviset strategiat: Aristoteelinen narratiivi elokuvassa

Design and arts

Location:
Online
Level:
Intermediate
Image for course subject

Service Design (Project Course)

Design and arts

Location:
Online
Espoo
Level:
Intermediate
Image for course subject

History of Innovations and Design

Design and arts

Location:
Online
Espoo
Level:
Intermediate
Image for course subject

Pitkän elokuvan käsikirjoittaminen 1

Design and arts

Location:
Online
Espoo
Level:
Intermediate
Image for course subject

History of Innovations and Design

Design and arts

Location:
Online
Espoo
Level:
Intermediate

Advanced courses

Image for course subject

Elokuvaleikkauksen vaihtuvasisältöiset kurssit: Luova ajattelu

Design and arts

Location:
Online
Espoo
Level:
Advanced
Image for course subject

Nykyvalokuvan historia

Design and arts

Location:
Online
Espoo
Level:
Advanced
Image for course subject

Nykyvalokuvan historia

Design and arts

Location:
Online
Espoo
Level:
Advanced
Image for course subject

Elokuvaleikkauksen vaihtuvasisältöiset kurssit: Luova ajattelu

Design and arts

Location:
Online
Espoo
Level:
Advanced